| Ref No. |
Title |
Author(s) |
| 06/279RN |
The Changing Face of the Indian Television Industry: 2006
Functional Area:
Marketing, Production & Operations Management
Length: 44 Page(s)
Pub. Year: 2006
Television in India has been around for just over four decades. For the first 17 years, transmission was restricted to black and white, and sale figures of television sets were minimal. The liberalisa...
Related Product(s):
Research Note
|
Jim Laurie
Kavita Sethi |
| 12/510C |
Haier in India: Building Presence in a Mass Market Beyond China
Functional Area:
Marketing, Production & Operations Management, Strategy & General Management
Length: 19 Page(s)
Pub. Year: 2012
For Chinese corporation Haier Inc, the biggest seller of major appliances in the world, entering India as an emerging-market multinational is like having a double-edged sword. Its global presence give...
Related Product(s):
N/A
|
Nikhil Celly
Penny Lau |
| 11/502C |
Interior JV: Teething Problems of a Manufacturing Operation in China
Functional Area:
Accounting & Control, Production & Operations Management
Length: 6 Page(s)
Pub. Year: 2011
In 2006, European automotive supplier Interior Group and China-based China Textile established Interior JV, a joint venture in China to produce seat covers for automakers manufacturing in China. After...
Related Product(s):
N/A
|
Neale G. O'connor
Grace Loo |
| 11/495C |
China Sourcing Group: Delivering on Time
Functional Area:
Accounting & Control, Production & Operations Management
Length: 9 Page(s)
Pub. Year: 2011
In 2004, US-based China Sourcing Group, which specialises in premium and gift products, established a sourcing office in Shanghai. The Shanghai office was responsible for sourcing vendors not only in ...
Related Product(s):
N/A
|
Neale G. O'connor
Grace Loo |
| 11/489C |
Shanghai Interior Automotive Door System: Running a Manufacturing Operation in China
Functional Area:
Accounting & Control, Production & Operations Management
Length: 5 Page(s)
Pub. Year: 2011
Shanghai Interior Automotive Door System Co. Ltd (formerly Shanghai Delphi) was a leading player in China's automotive component industry with a 30%market share. Nonetheless, between 2007 and 2009, it...
Related Product(s):
N/A
|
Neale G. O'connor
Grace Loo |
| 11/488C |
The POSCO Way of Field Based Innovation
Functional Area:
Production & Operations Management, Strategy & General Management
Length: 32 Page(s)
Pub. Year: 2011
POSCO is one of the largest and best steelmakers in the world. Since the construction of Pohang Steelworks in 1973, Pohang Iron and Steel Company ("POSCO") has grown continuously in the world's steel ...
Related Product(s):
N/A
|
Bowon Kim
Sanghyung Ahn
Chulsoon Park |
| 11/482C |
Strategic Performance Measurement of Suppliers at HTC
Functional Area:
Accounting & Control, Production & Operations Management
Length: 13 Page(s)
Pub. Year: 2011
The case introduces students to the concept of supplier management with scorecard and other performance measures and the concept of Total Cost of Ownership The purpose of this case is to enhance the s...
Related Product(s):
N/A
|
Anne Wu
Neale G. O'connor
Shannon Anderson
Yu Chen |
| 10/481C |
PQI: Management of Suppliers
Functional Area:
Accounting & Control, Production & Operations Management
Length: 16 Page(s)
Pub. Year: 2011
Taiwan-based memory manufacturer Power Quotient International Co. Ltd ("PQI") had an established system for selecting, assessing and managing suppliers. A scoring system that assessed suppliers in are...
Related Product(s):
N/A
|
Anne Wu
Neale G. O'connor
Shannon Anderson
Grace Loo |
| 10/474C |
Crown Worldwide: Integrating Corporate Social Responsibility in Business
Functional Area:
Human Resource Management, Production & Operations Management, Social Enterprises & Ethics, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2010
Founded in 1965 by Jim Thompson, the Crown Worldwide Group ("Crown") began as a small moving company in Japan, shifting its headquarters to Hong Kong in the mid-1970s. Within 30 years, Crown had becam...
Related Product(s):
DVD
|
Ali Farhoomand
Claudia H L Woo
Ricky Lai |
| 09/446C |
Gold Peak Electronics: R&D Globalisation from East to West
Functional Area:
Human Resource Management, Management of Information Systems, Production & Operations Management, R&D Globalization Strategy and General Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2009
Globalisation has prompted a new trend of cross-border acquisitions from the East to the West. Fuelled by non-traditional motivations, Asian companies are acquiring respected and well-established West...
Related Product(s):
N/A
|
Kuldeep Kumar
Maya Kumar |
| 09/442C |
Dragonfly Therapeutic Retreat: Creating an Affordable Indulgence
Functional Area:
Marketing, Production & Operations Management, Strategy & General Management
Length: 16 Page(s)
Pub. Year: 2009
Georgie Yam went to Shanghai in 2001 as consultant for a German hair-care product line. Being a massage enthusiast, he quickly spotted a gap in the city's spa market for a value-for-money relaxation p...
Related Product(s):
N/A
|
Gilbert Wong
Po Chung
Josephine Lau |
| 09/439C |
Sanlu's Melamine-Tainted Milk Crisis in China
Functional Area:
Marketing, Production & Operations Management, Social Enterprises & Ethics, Strategy & General Management
Length: 24 Page(s)
Pub. Year: 2009
On 12 September 2008, Sanlu Group, the biggest producer of milk powder in China, rocked the country when it admitted that its infant formula had been contaminated with the toxic chemical melamine. Chi...
Related Product(s):
N/A
|
Jiangyong Lu
Zhigang Tao
Claudia H L Woo |
| 09/422C |
Mattel's Strategy after its Recall of Products Made in China
Functional Area:
Production & Operations Management, Strategy & General Management
Length: 9 Page(s)
Pub. Year: 2009
In the summer of 2007, Mattel, the largest toymaker in the US, made several recalls of products that had been made in China. The recalls led not only to a sharp reduction in Mattel's sales but also to...
Related Product(s):
N/A
|
Jiangyong Lu
Yu Linhui
Zhigang Tao
Grace Loo |
| 09/408C |
SAP: Establishing a Research Centre in China
Functional Area:
Knowledge and Human Resource Management, Production & Operations Management, R&D Globalization Strategy and General Management
Length: 27 Page(s)
Pub. Year: 2009
Leading technology companies from around the world are entering China to establish research centres, leverage China's unique situation of rapid growth and large manufacturing base, and scooping up tal...
Related Product(s):
N/A
|
Kuldeep Kumar
Maya Kumar
Markus Alsleben |
| 08/395C |
Ready to Take Off (A): The Global Large Civil Aircraft Industry
Functional Area:
Production & Operations Management
Length: 23 Page(s)
Pub. Year: 2008
A capital-intensive industry that requires sophisticated high technology and enormous economies of scale, the global large civil aircraft industry allows only a few profitable players and has been dom...
Related Product(s):
N/A
|
Dean Xu
Isabella Chan |
| 08/390C |
Mattel Toys – Made in China (C)
Functional Area:
Marketing, Production & Operations Management, Strategy & General Management
Length: 3 Page(s)
Pub. Year: 2008
This three-part case study relates to the 2007 product recalls of toys manufactured in China for Mattel Inc., the world's biggest toy maker. Part (A) focuses on the recall of toys on 1 August, coated ...
Related Product(s):
N/A
|
Graham Jackson
Yu Xiubao
|
| 08/389C |
Mattel Toys – Made in China (B)
Functional Area:
Marketing, Production & Operations Management, Strategy & General Management
Length: 3 Page(s)
Pub. Year: 2008
This three-part case study relates to the 2007 product recalls of toys manufactured in China for Mattel Inc., the world's biggest toy maker. Part (A) focuses on the recall of toys on 1 August, coated ...
Related Product(s):
N/A
|
Graham Jackson
Yu Xiubao
|
| 08/388C |
Mattel Toys – Made in China (A)
Functional Area:
Marketing, Production & Operations Management, Strategy & General Management
Length: 13 Page(s)
Pub. Year: 2008
This three-part case study relates to the 2007 product recalls of toys manufactured in China for Mattel Inc., the world's biggest toy maker. Part (A) focuses on the recall of toys on 1 August, coated ...
Related Product(s):
N/A
|
Graham Jackson
Yu Xiubao
|
| 09/382C |
Aviation Spare Parts Supply Chain Management Optimisation at Cathay Pacific Airways Limited
Functional Area:
Production & Operations Management
Length: 18 Page(s)
Pub. Year: 2009
Supply chain management of aviation spare parts is characterised by stringent regulations, tight turnaround and lead time, large numbers and expensive parts. Managing spare parts in the aviation indus...
Related Product(s):
N/A
|
Benjamin Yen
Jonathan Pelosi
Karen Lee |
| 08/370C |
The Philippines' Rising Bioethanol Industry
Functional Area:
Economics & Business Policy, Production & Operations Management, Strategy & General Management
Length: 27 Page(s)
Pub. Year: 2008
In 2007, the Philippines passed the Biofuels Act stipulating that by 2008 all gasoline sold in the country must contain at least 5% ethanol by volume. The law's objectives are to reduce Philippine dep...
Related Product(s):
N/A
|
Ari Luis C. Halos
Ari Luis C. Halos |
| 07/360C |
Daksh and IBM: Business Process Transformation in India Part 2. The Post Buy-out Years
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 16 Page(s)
Pub. Year: 2008
The story of Daksh, one of India's leading BPO companies that was bought out by IBM in April 2004 at an estimated amount of US$170 million, had all the elements of the great Indian IT dream: entrepren...
Related Product(s):
N/A
|
Ali Farhoomand
Kavita Sethi |
| 07/339C |
The Crown Worldwide Group: Relocating in China under the Closer Economic Partnership Arrangement
Functional Area:
Human Resource Management, Production & Operations Management, Strategy & General Management
Length: 31 Page(s)
Pub. Year: 2007
In June 2003, the governments of Hong Kong and the People's Republic of China signed the Closer Economic Partnership Arrangement (CEPA). CEPA outlined terms for liberalisation of trade in goods and se...
Related Product(s):
N/A
|
Michael J. Fratantuono
|
| 07/337C |
Pepsi Grows Potatoes in China
Functional Area:
Production & Operations Management
Length: 11 Page(s)
Pub. Year: 2008
PepsiCo introduced Lays potato chips to China in 1997. As its chips business grew, it faced increasing difficulties in securing a reliable supply of quality potatoes. In the North American market, Pep...
Related Product(s):
N/A
|
Jiangyong Lu
Zhigang Tao
Grace Loo |
| 09/334C |
London Underground Limited
Functional Area:
Finance & Investments, Production & Operations Management, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2009
In 2007, Hong Kong MTR Corporation Limited (MTRC) was offered a 20% stake in Metronet Rail (Metronet), one of the two private sector engineering consortia contracted to run and maintain the London Und...
Related Product(s):
N/A
|
Frederik Pretorius
Alison Bate |
| 06/311C |
Tecnovate: Challenges of Business Process Outsourcing
Functional Area:
Management of Information Systems, Production & Operations Management
Length: 21 Page(s)
Pub. Year: 2006
This case is about a Business Process Outsourcing (BPO) service provider, Tecnovate eSolutions Pvt. Ltd, which was set up as a captive unit in India to provide contact centre services, BPO services an...
Related Product(s):
N/A
|
Vanita Yadav
Sangeeta A. Bharadwaj
K.B.C. Saxena
|
| 06/305C |
Ina Food Industry: A New Management Philosophy for Japanese Businesses
Functional Area:
Economics & Business Policy, Human Resource Management, Marketing, Production & Operations Management, Social Enterprises & Ethics, Strategy & General Management
Length: 14 Page(s)
Pub. Year: 2006
Ina Food Industry Co. Ltd was situated in Ina, Nagano Prefecture, and surrounded by the soaring mountains of Japan's Alps. Amidst this idyllic setting, Mr. Hiroshi Tsukakoshi, Ina Food's 68-year-old c...
Related Product(s):
N/A
|
Mitsuru Misawa
|
| 06/303C |
Rhine Garden Holdings Company Limited: The Next Strategic Move
Functional Area:
Production & Operations Management, Strategy & General Management
Length: 24 Page(s)
Pub. Year: 2006
Started in 1992 by Tommy Fung and his two friends, Rhine Garden Holding Company Limited owned two Western restaurant chains in Hong Kong: Rhine Garden and Café Lagoon. Through the years, Fung, as mana...
Related Product(s):
N/A
|
Simon Lam
Amy Tang |
| 06/298C |
Polo Ralph Lauren & Luen Thai: Using Collaborative Supply Chain Integration in the Apparel Value Chain
Functional Area:
Production & Operations Management
Length: 19 Page(s)
Pub. Year: 2006
Luen Thai is considering adopting a 'design-to-store' supply chain strategy to compete in the apparel market, as it faces increasing margin pressure, new market entrants and China's WTO entry. The dec...
Related Product(s):
N/A
|
Ali Farhoomand
Benjamin Yen
Shamza Khan |
| 05/233C |
Transland Shipping: Dealing with Cross-border Logistics Barrier
Functional Area:
Accounting & Control, Production & Operations Management
Length: 25 Page(s)
Pub. Year: 2005
Hong Kong logistics companies are facing increased competition from the Chinese mainland operators, particularly in cross-border logistics business in the Pearl River Delta region. The Case examines t...
Related Product(s):
N/A
|
Amy Lau
Kee-Hung Lai
Paul Li
Yew-ming Chia
Emily Ho |
| 03/162C |
Buyer-Supplier Relationships
Functional Area:
Economics & Business Policy, Production & Operations Management, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2003
In recent years, increasing attention has been paid to buyer-supplier relationships and supply chain management in general. Views of buyer-supplier relationships have evolved from the old school of th...
Related Product(s):
N/A
|
Michael J. Enright
Vincent Mak |
| 03/161C |
Shun Sang (H.K.) Co. Ltd.: Streamlining Logistical Flow
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2003
Founded by Mr. Tsui, Kwok-choi and his wife, Shun Sang (H.K.) Co. Ltd., an authorized distributor of Proctor and Gamble (P&G) in Hong Kong, embarked upon a major IT-enabled supply chain management ini...
Related Product(s):
N/A
|
Benjamin Yen
Andrew Lee |
| 02/148C |
Constructing an e-Supply Chain at Eastman Chemical Company
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2002
Craig Knight, Asia Pacific Digital Business and Customer Services Manager of Eastman Chemical Company, was given a mandate to sell Eastman’s philosophy for an integrated electronic supply chain, other...
Related Product(s):
VCD
|
Ali Farhoomand
Benjamin Yen
Pauline Ng |
| 02/140C |
Anti-trust and Competitive Issues in B2B Trading Exchanges: Covisint, Inc.
Functional Area:
Economics & Business Policy, Management of Information Systems, Production & Operations Management
Length: 3 Page(s)
Pub. Year: 2002
In February 2000, DaimlerChrysler, Ford Motor Company and General Motors Co. jointly announced plans to combine efforts and form a global on-line business-to-business (B2B) exchange. The goal of the e...
Related Product(s):
N/A
|
Ali Farhoomand
Mary Ho |
| CSVS/106C |
DAKSH and IBM: Business Process Transformation in India - PART 1. The Formative Years
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 2007
An undisputed success story, Daksh eServices was one of the leading Business Process Outsourcing (BPO) service providers in India. Launched by a group of friends in 2000, it started by providing web-b...
Related Product(s):
DVD
|
Ali Farhoomand
Kavita Sethi |
| 99/57C |
FedEx Corp: Structural Transformation through e-Business
Functional Area:
Economics & Business Policy, Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000
Set in 2000, the case provides a comprehensive analysis of transportation logistics and FedEx's internal integrated logistics applications. FedEx demonstrates the shift from "physical" to "information...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 99/37C |
Kuehne & Nagel in the Asia-Pacific
Functional Area:
Production & Operations Management, Strategy & General Management
Length: 18 Page(s)
Pub. Year: 1999
In the 1990s, freight forwarding had become a rapidly changing and dynamic industry. Globalisation of world markets, advancements in information technologies, changing demand and supply for products a...
Related Product(s):
N/A
|
Edmund Thompson
Michael J. Enright
Vanessa Clark
Vincent Mak |
| NAC |
IBM's e-Business Strategy
Functional Area:
Management of Information Systems, Production & Operations Management
Length: 0 Page(s)
Pub. Year: 1999
In this video, a senior manager from IBM talks about IBM's e-business strategy....
Related Product(s):
VCD
|
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