When you register, you will be required to provide personal details that will help us correspond with you appropriately. Note that there are currently three categories of customer status: 

- Commercial/private individuals
- Local Educators - Hong Kong institutions funded by the University Grants Committee
- International Educators - All other educational institutions

Different pricing policies apply to each category.

The following prices apply to our products. Please note that only soft copies in PDF format will be provided on successful payment.

Products developed under the Trade and Industry Department SME Development Fund are free to Hong Kong SMEs. Please click here for more details.

Payment may be made by:

Credit card, cheque or money order drawn from a US or HK bank

You will be required to specify your method of payment when you submit your order. Payment instructions will be included with the pro-forma invoice. Note that the method of payment you choose will determine how quickly we can process and deliver your order.

For credit card payment, cases will be available for instant download in "My Library" upon successful authorisation of payment.

For cheque or money order payment, case delivery will be notified by email upon receipt of payment.

VCDs will be dispatched by normal mail to Hong Kong locations and normal airmail to all other destinations unless requested otherwise. Handling and shipping costs are included in the price of VCDs.

Free sample or review copies of cases and teaching notes are made available to educators from recognised educational institutions only. Validation checks will be made made when you register for the first time. Afterwards, sample PDF copies can be downloaded using our online ordering process.

Teaching notes aim to provide teaching faculty with teaching objectives of the case, an overview of the concepts that can be applied in the case, a list of possible student assignments and the analysis of these assignments. The teaching note might also discuss possible teaching approaches and provide a list of references for further reading. The fast majority of ACRC cases comes with an accompanying teaching note.

How to obtain teaching notes?

Registered educators can obtain teaching notes at no additional cost using our website. A page explaining how to register as an educator and download sample cases and teaching notes can be found here.

Commercial users are not given access to teaching notes. An exception can be made for cases used at large scale company training programmes, for more details please email info@acrc.org.hk.

Some cases and teaching notes are available in more than one language. You may submit your language preference when you order.

Copyright of all ACRC products belongs to the University of Hong Kong. Unauthorised duplication of copyrighted material (whether by photocopy, facsimile, or any electronic means) will be construed as a violation of international copyright laws.

Copyright permission for cases and teaching notes may be requested by completing the shopping basket, indicating the number of copies you require. Orders/requests for copyright permission refer to the number of copies you plan to make yourself for your classroom usage.

Requests for permission to reprint ACRC case studies and teaching notes in textbooks should be submitted in writing to info@acrc.org.hk. Click here for more details.