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Case Details:
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China Sourcing Group: Delivering on Time  
Product Ref: 11/495C Company: China Sourcing Group

Product Type: Case Industry: Household Products

Related Product(s): Teaching Note
In 2004, US-based China Sourcing Group, which specialises in premium and gift products, established a sourcing office in Shanghai. The Shanghai office was responsible for sourcing vendors not only in China but also southern Asia. It played a major role in quadrupling China Sourcing Group's revenues over the next four years. Despite its contribution to the Group, the Shanghai office faced a major issue of frequent late deliveries, especially for new products that were developed from scratch. In 2009, as the Shanghai management team reviewed the performance of the sourcing office, it decided that something had to be done to improve the punctuality of its deliveries. What should the Shanghai office do to improve the situation?
Functional Area : Accounting & Control
Production & Operations Management

Learning Objective: The teaching objectives of the case are:1. To provide students with a basic understanding of the challenges of a sourcing office in on-time delivery. 2. To explore the challenges associated with new product development.3. To explore the critical path associated with new product development.
Length: 9 pages Country: China (People's Rep. of)

Pub. Year: 2011 Level of Difficulty: 1
This product type is available in the following language(s):      English
Related Information: N/A
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